Privacy Policy

Introduction

Crisp-atoll values the privacy of individuals who visit our website and use our professional development services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

Information We Collect

Information You Provide Directly

When you enroll in our programs or contact us, we may collect:

• Full name and contact details
• Email address
• Current professional role and organization
• Program selection and enrollment preferences
• Payment information (processed through secure third-party providers)

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or search terms used to find us
• Device information and operating system

How We Use Your Information

We use collected information for the following purposes:

• Processing enrollment requests and managing program participation
• Communicating about program schedules, materials, and updates
• Responding to inquiries and providing customer support
• Improving our website functionality and user experience
• Sending relevant educational content and program announcements (with your consent)
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in program delivery (learning management systems, payment processors)
• With facilitators and instructors involved in your selected program
• When required by law or to respond to legal processes
• To protect the rights, property, or safety of Crisp-atoll, our participants, or others
• In connection with a business transfer, merger, or acquisition

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Program enrollment records are typically maintained for seven years following program completion.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing in certain circumstances
• Portability: Receive your data in a structured, machine-readable format

To exercise these rights, contact us at [email protected].

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and user experience. For detailed information about our cookie practices, please review our Cookies Policy.

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised effective date.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Crisp-atoll
487 Wellington Street West, Suite 302
Toronto, ON M5V 1E3
Canada
Email: [email protected]